Dashboard
Total Calls
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Answered
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Resolved
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FCR Rate
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Transferred
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Avg Duration
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seconds
Total Call Time
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AI Sentiment
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Call Logs
to
| Date/Time | Guest | Caller | Direction | Duration | Disposition | Sentiment | Purpose | Rec | Verified | Flag |
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Support
Email Us
support@callstreamai.com
Response Time
Usually within a few hours
Submit a Ticket
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Profile
Account Memberships
Users
| Name | Role | Memberships | Status |
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Client Accounts
| Account Name | Status | Brainbase Sync | Last Synced | Created |
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Audit Log
| Time | Admin | Action | Target | Details |
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Business Intelligence
Analyzing your call data…
Dispositions & Alerts
Get real-time email alerts when calls match your criteria. Combine filters (outcome, purpose, sentiment) to flag exactly what you want to follow up on.
| Name | Outcome | Purpose | Sentiment | Request | Schedule | Recipients | Status |
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SMTP Settings
Global email sending config for alert notifications. These credentials are used by all client accounts to send branded CallStream AI alert emails.